cancellation POLICY

 LAST UPDATE OF THIS CANCELLATION POLICY – [February 20, 2026]

• A $1,500 USD deposit is required at the time of registration. The next instalment of $1,500 USD is due by June 25, 2026, and the reminder is due by August 25, 2026.

   

• Any cancelation by you will result in the total loss of the $1,500 USD registration deposit
• Any cancelation made on or before August 24, 2026 will result will result in a loss of 50% of the trip price unless you find a replacement (contact us for info about finding a replacement), in which case the 50% will be refunded (but not the deposit).
• Any cancellation made on or after August 25, 2026 will result in a total loss of funds.
• We reserve the right to cancel the trip if it does not meet the trip minimum (if we do so, your deposit and any payments made will be refunded in full).
• We reserve the right to determine if you are not a good fit for this trip (if we do so your deposit and any payments made will be refunded in full).
• Trip cancellation insurance is required, and medical insurance is always recommended when making travel plans. World Nomads and Travel Guard are two to consider.

What’s Included:

• 5 Days / 4 Nights at Casa Maya Kaan – Luxurious semi-private and private eco-sanctuary accommodations in a private, beachfront estate within the Sian Ka’an Biosphere — with daily housekeeping, plush linens, beach towels, and full access to the Caribbean Sea and lagoon.
• All Meals – Chef-Inspired, Farm-to-Table, Vegetarian
  • 4 breakfasts, 3 lunches, 3 snacks, and 4 dinners are included
  • Breakfast: tropical fresh fruit platters
  • Brunch: locally sourced, gourmet spreads
  • Afternoon snack: nourishing energy bites
  • Dinner: chef’s nightly farm-to-table inspiration, served under the stars or by candlelight with the sound of the ocean.
• Awaken Your Soul Power Retreat Programming with Kay Z – Transformative daily soul power awakening sessions, journaling prompts, guided activations, and embodied practices to release, reset, and return to your soul.

• Morning Practices & Complimentary Activities – Optional morning yoga, beach fitness, meditation, and other movement offerings (details shared upon arrival).

• Exclusive Retreat Ceremonies & Bonuses
  • Temazcal Ancient Releasing Ceremony with local Shaman
  • Somatic Releasing Session
  • Membership in a private Skool Community with fellow retreat participants — to connect, prime before the retreat, and stay supported afterward.
• Private Beach Access & Sanctuary Amenities – Pristine white sand, turquoise waters, eco-luxury spaces for relaxation, and stunning sunrise-to-sunset views across both ocean and lagoon.

What’s Not Included:

• Your round-trip airfare to and from Mexico
• Airport transfer to Casa Maya KaanClosest airports: Tulum Felipe Carrillo Puerto International Airport (approx. 60 km) or Cancun International Airport (approx. 140 km)
• INSURANCE – Personal, medical, or trip cancellation insurance is not included (although highly recommended)

• Extra services such as:
  • Private massages
  • 1-on-1 intuitive coaching or readings with Kay
• Snacks or meals outside Casa Maya Kaan
• Alcoholic beverages
• Tips and gratuities for staff
• Souvenirs, phone calls, spa services, or laundry